Delivery times are generally between 9am - 6pm. If you require delivery by a specific time an extra charge will apply and will be quoted for at time of order.
Standard delivery is a two-three working day service. Overnight orders must be received by 1pm to receive a next working day delivery. Overnight orders received after 1pm will be delivered the subsequent working day. Overnight orders will incure a £10 + VAT surcharge.
The delivery charge for Highlands & Islands and International will be quoted for once we have received the order and have shipping weight and volume. Overnight service is not available for Highlands & Islands or International. Delivery to Highlands & Islands is up to 5 working days. H&I Postcodes: AB31-AB35, AB41-AB54, AB36-AB38, AB55-AB56, FK17-FK21, HS1-HS9, IV1-IV63, KA27-KA28, KW0-KW14, KW15-KW17, PA20-PA78, PH15-PH29, PH32-PH33, PH45-PH48, PH30-PH31, PH34-PH44, PH49-PH50, ZE1-ZE3 and all BT (N.I) postcodes.
Any claim for damages/shortages or delivery failure must be given to the Company within three days of delivery.We require all of our customers to be extra vigilant when accepting deliveries, and it is necessary that where there are any damaged boxes or pallets, or missing cartons upon delivery, the couriers POD (Proof Of Delivery) must be annotated accordingly, detailing the exact nature of the damage or the shortage. We cannot settle any claims where couriers POD’s are signed cleanly and fully intact. Breakages of less than one case will be credited not replaced.